What you will learn from our Loyalty Lessons webinar:
What should you consider when designing a loyalty program?
What are some of the most common mistakes brands make when starting out?
How do you create messaging and personalized notifications that help branding shine through in customer interactions?
How does recession affect the type of rewards and incentives in a loyalty scheme?
Duration: 40 minutes + Q&A
Rewarding through headwinds
A loyalty program is NOT a nice-to-have promotional strategy or a short-term fad. It’s an effective tool to bring in and nurture members that will become a company’s most profitable customers in the long run.
That is why 90% of companies have some form of customer loyalty program in place. However, only 19% of loyalty program members say they feel special and valued by their loyalty program. What is the difference behind such a huge gap? Why do most loyalty schemes not deliver the desired results?
Speakers
Alexa Pak
Sean Collins
Philip Shelper
Magith Noohukhan
Watch the recording
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